If you are applying for a new PAN card or updating your details online, you may have encountered the frustrating “Invalid PAN Photo Dimensions” error during the upload process. This error is one of the most common reasons PAN applications get stuck or rejected, even when the photo looks perfectly fine.
In this detailed guide, you will learn why this error occurs, the exact PAN photo size requirements, and step-by-step solutions to fix the issue permanently. This article follows the latest NSDL and UTIITSL PAN photo guidelines, ensuring your application is accepted on the first attempt.
What Does “Invalid PAN Photo Dimensions” Error Mean?
The Invalid PAN Photo Dimensions error appears when the photo you upload does not meet the official size, format, or resolution requirements defined by PAN authorities. Even a small mismatch—such as incorrect pixel dimensions or file size—can trigger this error.
This issue typically occurs during:
- New PAN card application
- PAN correction or update
- e-PAN application
- Re-upload after rejection
Common Reasons for Invalid PAN Photo Dimensions Error
Understanding the root cause is the first step to fixing it.
1. Incorrect Photo Size in KB
PAN portals strictly accept photos within a specific file size range. If your image is too large or too small, the system rejects it automatically.
2. Wrong Image Dimensions (Pixels or CM)
Your photo may look fine visually but still fail if the width-to-height ratio is incorrect.
3. Unsupported Image Format
Only JPEG/JPG format is accepted. PNG, WebP, or HEIC images will cause errors.
4. Blurry or Over-Compressed Image
Excessive compression can reduce image clarity, making the system flag it as invalid.
5. Improper Cropping
If your face is not centered or part of your head is cropped out, the image may not meet validation rules.
Latest PAN Photo Size & Dimension Requirements
To fix the error, your photo must meet all the conditions below.
PAN Card Photo Specifications
| Requirement | Details |
|---|---|
| File Format | JPEG / JPG |
| File Size | 20 KB – 50 KB |
| Dimensions | 3.5 cm × 2.5 cm |
| Background | Light / White |
| Resolution | Clear, not pixelated |
| Face Coverage | 70–80% of the image |
⚠️ Even if one parameter fails, the “Invalid PAN Photo Dimensions” error will appear. Use our secure and free Pan card Photo & Signature Resizer tool.
Step-by-Step: How to Fix Invalid PAN Photo Dimensions Error
Step 1: Check Your Current Photo Properties
Before editing, right-click on your image and check:
- File size (KB)
- Dimensions (pixels)
- Format (JPG/JPEG)
If any value is outside the allowed range, resizing is required.
Step 2: Resize PAN Photo to Correct Dimensions
Use a PAN card photo resize tool that allows:
- Custom size in cm or pixels
- File size control in KB
- No background distortion
Ensure the final output is 3.5 × 2.5 cm with proper face alignment.
Step 3: Compress Image Without Losing Quality
If your photo exceeds 50KB:
- Reduce file size gradually
- Avoid aggressive compression
- Maintain sharp facial features
A blurry image can still be rejected even if dimensions are correct.
Step 4: Convert Image to JPEG Format
If your photo is in PNG or WebP:
- Convert it to JPG/JPEG
- Ensure color profile remains standard (RGB)
This step alone fixes many upload failures.
Step 5: Re-Upload on PAN Portal
Once corrected:
- Refresh the PAN application page
- Upload the updated photo
- Wait for validation confirmation
If done correctly, the error will not reappear.
Best Practices to Avoid PAN Photo Rejection
- Use a recent passport-size photograph
- Avoid selfies or phone flash glare
- Do not add filters or background effects
- Keep a neutral facial expression
- Ensure face is fully visible
These steps significantly reduce rejection chances.
PAN Photo Dimensions Error on Mobile – How to Fix
Many users apply using smartphones and face upload errors.
Mobile Fix Tips:
- Use a browser-based resize tool
- Avoid WhatsApp-compressed images
- Disable “auto-enhance” features
- Upload directly after resizing
Difference Between Photo Size Error & Signature Size Error
Many applicants confuse the two.
| Error Type | Cause |
|---|---|
| Photo Dimension Error | Wrong image size or resolution |
| Signature Dimension Error | Signature exceeds allowed KB or aspect ratio |
Always fix photo and signature separately using their respective guidelines.
FAQs: Invalid PAN Photo Dimensions Error
What is the exact PAN photo size in pixels?
The ideal size is approximately 413 × 295 pixels, depending on resolution.
Can I use a scanned photo for PAN card?
Yes, but it must be clear, properly cropped, and within size limits.
Why does the error show even after resizing?
This usually happens due to:
- Incorrect DPI
- Corrupt image metadata
- Over-compression
Re-save the image using a reliable tool.
Is online PAN photo resize safe?
Yes, if the tool works client-side and does not upload images to a server.
How many times can I re-upload PAN photo?
There is no fixed limit, but repeated failures may delay processing.
Final Thoughts
The “Invalid PAN Photo Dimensions” error is not complicated—it simply means your photo does not match strict technical requirements. By following the correct PAN photo size, format, and resolution guidelines, you can fix the issue in minutes and ensure your application moves forward without delays.
Using the right resizing approach and avoiding common mistakes will help you pass validation on the first attempt, saving time and frustration.